“Outstanding Service – Ashton Brown Saved the Day!
We had a complete AC failure on one of the hottest days of the year. Called Design Flow and Ashton Brown was out incredibly fast. He diagnosed the problem (blown capacitor with a visible hole), fixed it on the spot, and had our system running perfectly again.
From the initial call to him completing the repair and leaving was only about an hour total — unbelievable turnaround. Ashton was extremely knowledgeable, professional, friendly, and explained everything clearly. He went above and beyond.
We were so impressed that we immediately signed up for the Platinum maintenance plan. This quick, honest repair saved us a ton of money and stress, and the maintenance plan will keep saving us going forward.
Thank you, Ashton and Design Flow — highly recommend!”