We Are Design Flow Heating & Cooling
Thank you for visiting our page. My name is Brian Phillips, owner and operator of Design Flow Heating & Cooling. Born and raised in Eldersburg, MD, my journey in HVAC started in 2001, working for a small business in Mount Airy, MD. I spent several years there learning the residential side of the industry before moving to a larger company and doing commercial work in addition to working on Building Automation Systems for one of the largest control corporations in the world. I knew I wanted to have my own business eventually, and in 2016, I started Design Flow Heating & Cooling. One of my favorite things about the HVAC industry is creating relationships with customers and helping to solve their problems. My first boss in the industry taught me a valuable life lesson that has stuck with me. He said, “If it is worth doing, it is worth doing right.” That simple yet powerful statement has defined my career in HVAC and influenced my decisions in my personal life. Design Flow Heating & Cooling was created and built upon honesty, integrity, and standing behind our work. In the contracting world, not everything always goes as planned. Not all contractors have the same philosophy on how their customers should be treated.
There are occasions when we are provided faulty parts or equipment from our vendors, and there are times when other events outside of our control affect the job. What sets us apart is our dedication to do what is right and to do everything in our power to ensure our customers are satisfied. To this end, we offer a 100% satisfaction guarantee on every job. We are a quality service/install company and love helping our customers. This drives us to continue working day in and day out – building relationships, solving problems, and receiving positive feedback from our loyal customers.