“Excellent customer service along with detailed explanations of house HVAC requirements, upcoming refrigerant changes and replacement equipment availability. The installation was top-notch and the installers were experts and answered all my questions completely. Other companies that quoted us didn't explain (or know?) that the electrical installation was required to comply with updated code standards and they had the county review their electric work to protect the customer. A great all around experience from initial contact to installation. I definitely recommend their services.”
“We had 4 new HVAC/Heating units installed last year and since we expanded our office space, we needed another one. We called Design Flow again since we had a great experience with them last year. Brian came out quickly and inspected the job and confirmed that a new unit was needed because of the age of the unit. We received the quote within 24 hours, and we were on the schedule with job completed within 10 days. It wasn't an emergency since our old unit was still working. Mike and Hunter came out for the install. They were friendly, polite and professional. They were respectful of our office area and layered drop clothes down to protect our new carpet. They left the work area clean. Overall, another great experience start to finish.”
“Service tech came first for diagnostic evaluation. Found the problem and offered solution using newer style parts (to be ordered). Scheduled follow up call to complete repair. Everything working fine.
The Design Flow team are professional and courteous
from the inside staff to the techs. Highly recommended.”
“Hunter and Mike did a superior job cleaning and checking my HVAC system today. I was notified they were on their way, they arrived on schedule, and clearly explained what was done , including pictures and videos of the equipment internals.
Kudos to both!
I highly recommend Design Flow to others.”
“I have been using Design Flow for over a decade. They are friendly, efficient, and professional. Not only do they rank excellent in their expertise, their costs are very reasonable. I’ve had my heating and air conditioning replaced by them. I maintain their yearly maintenance contract with them. Recently, Sammy came out to do the Spring maintenance. It was near the end of the day; however, he did not rush, took his time, cleaned out my outside air conditioning unit of every leaf and debris blown into it (did an amazing job; looks brand new). I couldn’t been more pleased.
I recommend Design Flow to everyone!”
“Sam was awesome, he was able to fix the issue with not issues!!!
Thank you”
“Did a great job to diagnose the issue and was able to get our heat back on. Cody was very knowledgeable and polite. Would use your company again.”
“Sammy was prompt and very professional. He was able to troubleshoot the problem and get the system working again.”
“After dealing with several random HVAC issues, Design Flow figured out that our heat pump was functioning properly, but the air flow in the house was not. To resolve the issue and help to keep the heat from escaping, we had our crawl space duct work wrapped and flexible vents replaced to bring them up to code. The other replacement involved creating a new plenem off the top of the heat pump to direct the air flow down the ducts. The current plenum causes the air to hit the top of it and then make a right angle before flowing down the ducts. This is where Brian, the owner of Design Flow, puts his designing skills to work. He created the new phlenem out of sheet metal with curved baffles inside that allow the supply air to flow out of the heat pump and send it directly throughout the house. Another adjustment involved removing a 2nd vent line to the kitchen that was installed right off the plenem – this removal has allowed more air to reach the rest of the house and allows our system to work more efficiently. Mike & Hunter, who made the adjustments were great. Their work skills are excellent, and they left the place as clean as they found it. Thank you Design Flow!!”