“When our AC was not cooling during a week of 90 degree temperatures, Design Flow responded immediately! Ashton, our service tech was so knowledgeable, friendly and patient with all our questions. Within 2 hours the unit was fixed. We are so pleased with this company and their staff.”
“My main floor heat pump was not heating to the set temperature. The heat would not get any hotter than around 66 degrees. The technician Jeramee diagnosed the problem. He found the system had gone into lock mode. He was able to undo the locked mode and did a thorough full analysis of our heat pump. It is now working better than it ever did in maintaining the heat it is set at. I will definitely use Design Flow for any future issues I have with my heat pumps.”
“Jeramee was terrific in diagnosing the problem and answering my questions. Working together with the office team, he walked me through the options to save us money on the repair.”
“The personal service from a small company means much to me. Customer service is important and that I received form the team. They were efficient in replacing my old system and spent time making things right. I would recommend them for anyone seeking service for service or replacement. Everything was explained in detail to me so that I understood what was happening. l like to know how my system works and how to care for it.
A very good experience.”
“Excellent customer service. Very professional does a great job at explaining all the repairs needed. Highly recommend Design Flow”
“On time, fair price, great workmanship”