“Fast service great service technicians”
“I had an excellent experience with this company and would highly recommend them for HVAC service. Ashton Brown did an exceptional job resolving my HVAC issue and took the time to clearly explain what was going on, what caused the problem, and what I should watch for moving forward.
Ashton was knowledgeable, professional, thorough, and easy to communicate with. He made sure I understood the system concerns without making the process feel overwhelming, and I appreciated his attention to detail and honest guidance. The service was handled efficiently and with care from start to finish.
Thank you to Ashton Brown and the team for the great work and outstanding customer service.”
“Outstanding Service – Ashton Brown Saved the Day!
We had a complete AC failure on one of the hottest days of the year. Called Design Flow and Ashton Brown was out incredibly fast. He diagnosed the problem (blown capacitor with a visible hole), fixed it on the spot, and had our system running perfectly again.
From the initial call to him completing the repair and leaving was only about an hour total — unbelievable turnaround. Ashton was extremely knowledgeable, professional, friendly, and explained everything clearly. He went above and beyond.
We were so impressed that we immediately signed up for the Platinum maintenance plan. This quick, honest repair saved us a ton of money and stress, and the maintenance plan will keep saving us going forward.
Thank you, Ashton and Design Flow — highly recommend!”
“I had technician “Austin” out today. And I am extremely happy with the service that Austin and design flow gave us. He was professional, efficient, answered any questions I had and was overall very helpful. I would definitely both recommend design flow as my go to HVAC company and Austin by name.
Thanks for great prompt service
Todd Muranaka
P. S. And probably worth mentioning, I did sign up for a yearly service contract as a result.”
“They are always very professional and respectful and reliable couldn’t be happier thank you”
“Excellent and professional service provided Design Flow Heating & Cooling LLC. Thanks Ashton and Brian with Design Flow for your prompt service of my AC unit and advice for what needs to be done.”
“This company is wonderful to deal with from start to finish. Scheduling was fast & easy, sales left me feeling confident and well aware of my options. Install took the exact amount of time as quoted. The installer had 25 years experience and walked me through everything. I would 100% recommend Design Flow.”
“Ashton was a pleasure to deal with. He arrived promptly and identified the issue quickly. He was clear in explaining our options for repair and executed the work efficiently.”
“When our AC was not cooling during a week of 90 degree temperatures, Design Flow responded immediately! Ashton, our service tech was so knowledgeable, friendly and patient with all our questions. Within 2 hours the unit was fixed. We are so pleased with this company and their staff.”