“After dealing with several random HVAC issues, Design Flow figured out that our heat pump was functioning properly, but the air flow in the house was not. To resolve the issue and help to keep the heat from escaping, we had our crawl space duct work wrapped and flexible vents replaced to bring them up to code. The other replacement involved creating a new plenem off the top of the heat pump to direct the air flow down the ducts. The current plenum causes the air to hit the top of it and then make a right angle before flowing down the ducts. This is where Brian, the owner of Design Flow, puts his designing skills to work. He created the new phlenem out of sheet metal with curved baffles inside that allow the supply air to flow out of the heat pump and send it directly throughout the house. Another adjustment involved removing a 2nd vent line to the kitchen that was installed right off the plenem – this removal has allowed more air to reach the rest of the house and allows our system to work more efficiently. Mike & Hunter, who made the adjustments were great. Their work skills are excellent, and they left the place as clean as they found it. Thank you Design Flow!!”