“We had no heat on a day that was 2 degrees with wind chill!
Called Design Flow at 7 am, spoke with a live person, recieved a call back for technician availability within 10 minutes.
They told me arrival between noon and 2 pm, SAME DAY. Technician (Sammy) arrived at about 1:30 and had our heat up and running by 2:00 pm.
Sammy was friendly and very knowledgable!
When the need arises, I will call again!”
– Jim S.